Contact
Frequently Asked Questions
Frequently Asked Questions About Our Safe Locks, Shipping, and Returns
We offer a wide range of safe locks, including electronic, combination, and key locks. Our locks are suitable for both home safes and commercial safes. Please visit our website for more information on our products and services.
Shipping times vary based on location and the shipping method chosen. We offer free shipping for orders above AED 500 within the UAE. For orders below AED 500, a shipping fee of AED 50 will be applied. Please refer to our Shipping Policy page for more information.
We offer a 30-day return policy on all our products. If you are not satisfied with your purchase, you can return it within 30 days of receiving the order for a full refund or exchange. Please refer to our Return Policy page for detailed instructions.
Yes, we offer installation services for all our products, including home safes, commercial safes, and vault doors. Our experienced technicians will ensure that your safe or vault door is installed correctly and securely. Please contact us for more information on installation services.
We offer a one-year warranty on all our products, including safe locks, home safes, commercial safes, and vault doors. The warranty covers defects in materials or workmanship and does not cover damage caused by misuse or abuse. Please refer to our Warranty Policy page for more information.